{"xsrfToken":"b5d2e7359e1c11e2894fb75b58247118b8387946_lout","branding":{"id":"4","key":"sup","name":"Andes Support","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c94d4593-97b1-4359-a5d6-f2dd260aa7ec/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3M2QxYTNlMS1jMThhLTQzNDYtOGQ1OS0yZmE1ZmViOTE2MTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5NGQ0NTkzLTk3YjEtNDM1OS1hNWQ2LWYyZGQyNjBhYTdlYyI6WyJyZWFkIl19LCJleHAiOjE3MTM0NjQ2ODYsIm5iZiI6MTcxMzQ2NDA4Nn0.jI3Hpcl9IQ00N4IihjW8ciWxs_NOv_4-Fbh6fnPTyQU&client=73d1a3e1-c18a-4346-8d59-2fa5feb91613&mode=fit","logoId":"c94d4593-97b1-4359-a5d6-f2dd260aa7ec","isLogoAvailable":true,"helpCenterTitle":"Welkom bij Andes Support","sharedPortalName":"Andes Support","userInitialAnnouncementHeader":"Per 17 april nieuwe verkeersmaatregelen aanvragen in LTC Smart Workflows","userInitialAnnouncementMessageWiki":"<p>Zoals jullie in eerdere berichten hebben gelezen, zijn we de afgelopen periode druk geweest met de voorbereiding van de migratie van <b>LTC Meldingen & Vergunningen</b> (LTC M&V) en <b>LTC Tijdelijke VerkeersMaatregelen</b> (LTC TVM) naar het platform <b>LTC Smart Workflows</b>.</p>\n<p>Woensdag 17 april start de overgangsfase van de migratie naar LTC Smart Workflows. Vanaf deze datum kunnen alleen de lopende maatregelen in LTC TVM worden afgehandeld. Alle nieuwe aanvragen moeten in LTC Smart Workflows worden ingediend.</p>\n<p>Klik <ins><b><a href=\"https://andes-eu.atlassian.net/servicedesk/customer/portal/4/article/48383787018\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">hier</a></b></ins> voor meer informatie over de migratie naar LTC Smart Workflows.</p>","translations":{"nl-NL":{"helpCenterTitle":"Welkom bij Andes Support","sharedPortalName":"Andes Support","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welkom bij Andes Support","sharedPortalName":"Andes Support","announcementHeader":"Per 17 april nieuwe verkeersmaatregelen aanvragen in LTC Smart Workflows","announcementMessage":"Zoals jullie in eerdere berichten hebben gelezen, zijn we de afgelopen periode druk geweest met de voorbereiding van de migratie van *LTC Meldingen & Vergunningen* (LTC M&V) en *LTC Tijdelijke VerkeersMaatregelen* (LTC TVM) naar het platform *LTC Smart Workflows*. \n\nWoensdag 17 april start de overgangsfase van de migratie naar LTC Smart Workflows. Vanaf deze datum kunnen alleen de lopende maatregelen in LTC TVM worden afgehandeld. Alle nieuwe aanvragen moeten in LTC Smart Workflows worden ingediend. \n\nKlik +*[hier|https://andes-eu.atlassian.net/servicedesk/customer/portal/4/article/48383787018]*+ voor meer informatie over de migratie naar LTC Smart Workflows. ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005588","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"4","key":"sup","projectId":10070,"serviceDeskId":4,"name":"Andes Support","description":"<p>Heb je een vraag? Ondervind je problemen of wil je meer weten over een bepaalde functionaliteit? Andes Support beantwoordt al je vragen. Je kunt hiervoor de zoekfunctie gebruiken.<br> Kun je het antwoord niet vinden? Neem dan contact op en dien een supportaanvraag in via een van de formulieren.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"57","name":"Algemene supportaanvraag indienen","descriptionHtml":"","callToAction":"Algemene supportaanvraag indienen","introHtml":"","icon":10550,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[15],"key":""},{"id":"37","name":"Gebruikersvraag LTC","descriptionHtml":"","callToAction":"Gebruikersvraag LTC","introHtml":"","icon":10541,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[14,10,13],"key":""},{"id":"58","name":"Nieuwe invoerconfiguratie aanvragen","descriptionHtml":"","callToAction":"Nieuwe invoerconfiguratie aanvragen","introHtml":"","icon":10499,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[14,13],"key":""},{"id":"56","name":"Storing Developer Services","descriptionHtml":"","callToAction":"Storing Developer Services","introHtml":"","icon":10521,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[12],"key":""},{"id":"48","name":"Storing LTC","descriptionHtml":"","callToAction":"Storing LTC","introHtml":"","icon":10521,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[14,10,13],"key":""},{"id":"55","name":"Vraag Developer Services","descriptionHtml":"","callToAction":"Vraag Developer Services","introHtml":"","icon":10541,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[12],"key":""},{"id":"52","name":"Accountaanvraag LTC","descriptionHtml":"","callToAction":"Accountaanvraag LTC","introHtml":"","icon":10517,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"51","name":"LTC Map Service","descriptionHtml":"","callToAction":"LTC Map Service","introHtml":"<p>Meld hier alle wijzigingen op de geografische kaart.</p>","icon":10458,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"38","name":"Overige vragen over LTC","descriptionHtml":"","callToAction":"Overige vragen over LTC","introHtml":"","icon":10516,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[],"key":""},{"id":"41","name":"Probleem","descriptionHtml":"","callToAction":"Probleem","introHtml":"<p>Interne registratie van Problemen</p>","icon":10520,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"40","name":"Support email","descriptionHtml":"","callToAction":"Support email","introHtml":"<p>Hier komen de aanvragen per email binnen</p>","icon":10536,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"39","name":"Wijziging LTC","descriptionHtml":"","callToAction":"Wijziging LTC","introHtml":"<p>Een suggestie of wens welke nog ontwikkeld dient te worden.</p>","icon":10539,"iconUrl":"https://andes-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"LTC Smart Workflows (voorheen LTC M&V)"},{"id":14,"name":"LTC Tijdelijke VerkeersMaatregelen"},{"id":10,"name":"LTC Wegwerkzaamheden & Evenementen"},{"id":12,"name":"Developer Services"},{"id":15,"name":"Overige vragen"}],"orderMapping":{"15":[57],"13":[37,58,48],"10":[37,48],"14":[58,37,48],"12":[56,55],"11":[48,37]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f17d660e-c5b6-32dc-9e38-c440ebf6a839","appLinkName":"System Confluence","appLinkUrl":"https://andes-eu.atlassian.net/wiki","spaceKey":"KBS","spaceName":"Knowledge base Support","spaceUrl":"https://andes-eu.atlassian.net/wiki/spaces/KBS","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":4,"kbLinkDomainURLs":["https://andes-eu.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3M2QxYTNlMS1jMThhLTQzNDYtOGQ1OS0yZmE1ZmViOTE2MTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTM0NjUyODYsIm5iZiI6MTcxMzQ2NDA4Nn0.blf0_JMGrZFuB6fJgC8c3uAYnNtIJdCmSF63z5GxQvg","targetCollection":"upload-project-10070","endpointUrl":"https://api.media.atlassian.com","clientId":"73d1a3e1-c18a-4346-8d59-2fa5feb91613","tokenDurationInMins":20}},"kbPage":{"id":28110245129,"title":"Ondersteuning bij het opstarten van LTC","url":"https://andes-eu.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/28110245129","space":{"key":"KBS","name":"Knowledge base Support","id":27944091648},"serviceDeskIds":[4],"appLinkId":"f17d660e-c5b6-32dc-9e38-c440ebf6a839","idInString":"28110245129","projects":[{"projectId":10070,"serviceDeskId":4,"portalId":4}]}}